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Mexico, Playa del Carmen

Sandos Caracol Eco Resort & Spa 5*

4.2Trip advisor rating 4.0
26,400 reviews
All inclusiveSpa

Deal negotiated for you

  • Stay in a Standard Room
  • All-inclusive
  • Flights departing from the city of your choice
  • Round-trip airport/hotel transfer
  • Welcome and assistance at the airport
Customise your trip on the Options page.

Your stay starts here

Sandos Caracol Eco Resort & Spa 5*

4.2Trip advisor rating 4.0
26,400 reviews

Head for the Riviera Maya where the Sandos Caracol Eco Resort awaits its guests. Ideally nestled on the Yucatán Caribbean coast, this flagship eco hotel benefits from a strategic location near the beautiful beaches of Playa del Carmen, looking out on the island of Cozumel. Set in the heart of magnificent flower gardens, the resort has nine restaurants, a spa, two outdoor swimming pools and a water park with 29 slides. Three different areas allow guests to be accommodated in Family, Adult Only or Elite packages.

Rooms

Comprising three different sectors, Sandos Caracol Eco Resort welcomes guests to its Family, Select Club & Royal Elite rooms, meeting all needs when it comes to comfort, privacy and dedicated service.

Standard Room

Designed for three adults and one child, or two adults and two children, the Standard Rooms are equipped with a large double bed and two single beds. Located along a path set in natural surroundings, they are an ideal option for a stay set between jungle and mangrove.

Deluxe Select Club

Designed for three people, the Select Club Deluxe Rooms are exclusively for adults. Equipped with a king-size bed and a sofa bed, these rooms overlooking the jungle provide direct access to the pool and beach club reserved for adults and benefit from superior facilities ideal for relaxation, such as a Jacuzzi.

Superior Select Club

A small secluded paradise exclusively reserved for adults, the Select Club Superior Room is equipped with a large double bed or two large single beds, allowing a maximum of three people to stay. The terrace opening onto the jungle is the ideal place to have breakfast brought to you in your room.

Signature Suite

The cleverly arranged Signature Eco Family Suite can accommodate groups of two adults and two children, three adults and two children or two adults and three children. A small swimming pool on the balcony is one of the highlights of this family accommodation with two bedrooms, one of which has a bunk bed for three people.

Restaurants & bars

To satisfy all tastes, Sandos Caracol Eco Resort offers world flavours as well as authentic Mexican recipes at its nine restaurants. With gourmet buffets or a la carte, by the pool or on the terrace next to the river, you can explore all the options offered by this resort nestled in the jungle.

All-inclusive

Includes breakfasts, lunches, dinners, local beverages (alcoholic and non-alcoholic) and a range of services offered by the establishment (see on-site conditions).

La Toscana

As its name suggests, La Toscana offers typical Italian cuisine. You will enjoy a selection of fresh pasta, pizzas cooked in a wood-fired oven and irresistible desserts such as tiramisu and panna cotta. All these gourmet specialities are served as a buffet for breakfast or lunch and a la carte for dinner.

La Jungla

Open from the early morning until mid-afternoon, La Jungla welcomes you for breakfast and lunch. Located by the pool, this outdoor restaurant is the exclusive meeting place for Select Club members.

El Manglar (Sports Bar)

Want to enjoy a refreshing cocktail or local beer while watching a football match on a giant screen? Tempted by a game of pool with family or friends before settling down on the terrace looking out onto the river and the mangrove forest? Welcome to El Manglar Bar, a friendly and relaxed area designed for sports and games lovers.

Activities & lifestyle

A spa, a water park, a children's club, a private beach... A holiday at Sandos Caracol Eco Resort is looking very promising indeed.

While the children make new friends at the kids' club, you can be tempted by a sea trip, an introduction to diving or a nap in the shade by the pool. Before or after your aquagym, beach meditation or zumba session, when you return from your escapades in Cozumel, Chichen Itza or Tulum, take a relaxing break at the spa, where you can enjoy massages and treatments in the cabin or open air.

Discover the destination

destination

Kick back and relax on Mexico's Yucatan peninsula. The Riviera Maya is bursting with fascinating wildlife and is renowned for its stunning scenery. The peninsula has everything, from fantastic golf courses and archaeological sites to long sandy beaches and vibrant nightlife. Plunge into the gloriously warm water to explore the stunning underwater world or try your hand at some watersports.

Transport included
This price includes :
  • The selected accommodation
  • All-inclusive package
  • The chosen length of stay
  • Booking fees
  • Flights departing from the city of your choice
  • Welcome and assistance at the airport
  • Private return airport/hotel transfer
  • Mandatory airport taxes
This price does not include :
  • Personal insurance (unless taken out at time of booking)
  • Personal expenses and gratuities
  • Excursions not included in the booking or purchased separately
  • Meals and drinks not mentioned in the description
  • And, more generally, everything not mentioned in the "This price includes" section above

Useful information

Useful information

Practical details

If you are travelling alone, you will be asked to pay a surcharge for a single room. This additional charge will be automatically included in your quote.
Child rates will be applied for children from 2 to 12 years old in the case where the child shares the room with two adults. If the child is travelling with just one adult, the surcharge may be applied on an adult basis. If your child or children do not fit into the age group mentioned above, the rate will be communicated to you at the time of processing your order. If the room is equipped with a bunk bed, the bed height is not suitable for children under 6 years of age.
For safety reasons, the wellbeing facilities of most establishments are not accessible to children under 16 years old. Similarly, it is possible that some amenities or services require an additional charge or are unavailable for exceptional reasons.
Unless otherwise stated in the service description, activities and any additional services available at destination are provided in the language of the destination country and in English.
The opening times and hours of the activities, restaurants and bars are provided as an indication only and may be subject to change. Contact the reception desk in order to be informed of any changes.
Appropriate dress is required. We remind you that gambling may involve risks of isolation, indebtedness, and dependency...
Any additional special requirements the traveller may request which are not included in the travel service description will be communicated to our service provider. Sending this information does not imply acceptance and PerfectStay.com cannot be held responsible for the fulfilment of these special requests. Only the service provider of PerfectStay.com can access this request on location and any additional costs may be paid locally by the traveller.
Unless expressly stated in the description of the services and accommodation, the hotel is not suitable for people with reduced mobility.

Travel documents

Once your reservation has been made, you will receive a confirmation e-mail before your travel documents are sent.
Regarding the transport documents (in the case of a reservation with transport included), we will provide you with all the information relating to check-in and luggage in the "Your travel documents" email, allowing you to leave with peace of mind.
To take advantage of all your reserved services (hotels, transfers, activities, etc.), you will receive one or more exchange vouchers to be presented to each supplier.
The contact details of the establishment will be specified in these documents, to help make your arrival at your destination as straight-forward as possible.

Transportation

Choose an offer and, according to your preferences, opt for a seat in economy, business or first class.
See the 'View flight info' section for details on each trip.
In order to best organise your time in the airport, we advise that you arrive 2 hours before boarding for a medium-haul flight, or 3 hours before boarding for a long-haul flight (more than 5 hours). Take advantage of your early arrival to pass through security and check your luggage.
You will be informed whether or not luggage is included at the time of your booking.
You will have the opportunity to add additional luggage for a fee.
There are several different cities that are typically offered as departure points. Your arrival destination will show in your travel documents.
Depending on the flight schedule, some arrivals or returns may be made at night with early arrival or late departure. You will not always be able to have your room available immediately and will need to refer to the check-in and check-out conditions of the hotel.
In the event that your transfer is not included in your hotel reservation, it may be offered at the time of your reservation as an additional option. Unless specifically mentioned, transfers may be made in groups of 15 to 55 people.
Important: the modification or the cancellation of a booking is only possible within the limits and including the fees outlined in our general conditions of sale.
Thank you for kindly taking note of the CO2 emissions produced by your means of transport: http://eco-calculateur.aviation-civile.gouv.fr

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